top of page
Image by Elliott Stallion

CITIZEN ENGAGEMENT

Citizen Engagement: About Us
Citibot-LinkedIn_Logo (1)_edited_edited.

SMS TEXT-MESSAGING DIRECTLY BETWEEN RESIDENTS AND LOCAL GOVERNMENT SERVICES, MEDIATED BY AI-CHATBOTS

Improve resident communications by offering direct SMS text-messaging service for residents to ask the daily questions they need answers to from their local government.

Benefits:

  • Two-way communications through text-message for on-demand answers and support

  • AI-powered chatbot support to minimize needed staff time

  • Multi-lingual support makes this extremely accessible to all of your residents

  • Implemented with an outreach plan to ensure wide usage

Citizen Engagement: Services
CitizenLab logo.png

THE COMPREHENSIVE E-DEMOCRACY PLATFORM FOR BUILDING TRUST WITH CITIZENS

the e-democracy platform for local governments. It helps local governments reach more citizens, manage their ideas efficiently, and make decisions based on real-time data.

Benefits:

  • Gain valuable insights into resident wants and needs

  • Reach a wider set of residents than those coming to town halls and calling their concil-members.

  • Save city staff time with easy-to-use analysis tools of resident feedback

  • Surveys and polling, ideation, communications and information sharing, and more.

Citizen Engagement: Services
acta_grayLogo.png

EXTRACT INSIGHTS FROM CONSTITUENTS FASTER AND AT LOWER COST

Gain access to underrepresented communities through expert survey administration and natural language processing for straightforward analysis on the most important topics to you.

Benefits:

  • Make sense of open-ended feedback with natural-language processing technology

  • Turn data into insights and action with segmented analysis of different communities

  • Top-notch survey administration to reach hard-to-reach populations

Citizen Engagement: Services
bottom of page